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ROLE OVERVIEW : The Customer Operations Officer is responsible for ensuring smooth operational processes within the spa, including managing appointments, customer reception, transactions, and supporting the skin…
ROLE OVERVIEW: The Customer Experience Officer ensures a seamless and personalized journey for every customer, focusing on engagement, retention, and service excellence. This role bridges customers, skin therapists,…
Position Summary • Lead overall spa operations, customer experience, team performance, and business growth. • Drive sales, profitability, customer retention, and operational excellence. • Develop a high-performing team…
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