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Welcome! Responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding…
Welcome! The Agent Performance & Customer Growth Manager is responsible for driving agent performance, call conversion, customer growth, and inbound/outbound revenue generation across the Contact Center. This…
Welcome! The Dispatcher is responsible for coordinating the daily scheduling and dispatching of field technicians to job sites. This role serves as the primary point of contact between customers and field staff,…
Welcome! As a Residential Sales Consultant (RSC), you are a trusted advisor for homeowners, diagnosing their comfort needs and offering innovative solutions. This is an outside sales position that blends consultative…
Welcome! Responsible for the complete and satisfactory installation of residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and…
Welcome! The Customer Service Specialist handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with The Customer Service Representative handles customer service…
Welcome! Under minimal supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and…
Welcome! The Manager, Field Operations leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team…
Welcome! The Commercial Account Manager drives revenue growth by expanding existing customer relationships and developing new business opportunities. This outside sales role focuses on commercial HVAC replacement,…
Welcome! The Customer Service Representative I is an entry-level position, typically requiring little to no prior knowledge or experience to assist with routine and standard projects and assignments within the…
Welcome! The Customer Service Representative handles customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to…
Performs residential and light commercial HVAC maintenance and repairs, diagnosing issues, servicing equipment, and ensuring customer satisfaction.
Welcome! Under minimum supervision, performs diagnostic and service work on commercial (rooftop) HVAC equipment and accessories. Communicates with commercial customer to answer questions, resolve problems, and ensure…
Welcome! Responsible for supervising and managing the service and installation of products and/or services of the Branch to KPI’s as established by the General Manager. Key Responsibilities: Reports any unsafe…
Welcome! The Assistant General Manager leads the Field Management team by defining objectives, priorities and deadlines required to meet short term goals and objectives. Is responsible for the success of each team…
Welcome! The Customer Service Representative IV is responsible for monitoring the customer service activities of multiple Customer Service agents to ensure KPI’s and excellent service levels are met. Provides direct…
Welcome! Position Summary: The General Manager at Service Experts is a strategic, high-impact leadership role accountable for driving revenue, market growth, and profitability across HVAC, Plumbing, and Electrical…
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