Sierra
Conversational AI platform for building enterprise customer agents
Company facts
- Founded
- 2023
- Employees
- 600
- Headquarters
- United States
- Type
- Private
- Funding
- Series B · $350M · 2025
About
Sierra is the conversational AI platform for businesses aiming to elevate customer experience through innovative technology. At its core, Sierra empowers companies to engage with their customers in a meaningful way, enabling them to effortlessly get answers, resolve issues, and take necessary actions via natural, conversational interactions. By deploying AI agents that are always available and aligned with brand tone, Sierra helps organizations deliver delightful and personalized customer experiences. Sierra's focus on customer obsession means that understanding business goals and driving outcomes are paramount. Every member of the team is dedicated to staying connected with customers to ensure their needs are met swiftly and effectively. The platform also offers features like real-time support for complex issues, continuous improvements through analytics, and robust integrations with existing technology. As organizations strive to adapt and grow in an ever-evolving digital landscape, Sierra provides the tools necessary to transform customer interactions, making them more efficient and enjoyable.
Healthcare Integrations Architect
Build and own healthcare integrations for AI agents, connecting systems like Epic and athenahealth via FHIR/HL7 while ensuring HIPAA compliance and safe agent actions.
Office Coordinator (Contract)
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Partnerships Account Manager
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Partnerships Manager, Government and Public Sector
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Area Vice President, Consumer Business Services
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Executive Assistant, Office of the Co-Founders
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Enterprise Sales Director - Majors, Public Sector
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Software Engineer Intern, Agent (Summer 2027)
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Product Manager, Agent Development - Financial Services
Product Manager building enterprise-grade AI agents for financial services customers (banks, insurers) at Sierra, an AI agent platform company. Day-to-day involves engaging with enterprise clients, scoping features with engineering, and driving agent development from discovery through launch.
Regional VP, Sales
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Product Manager, Agent Development - Public Sector
Product Manager on Sierra's Public Sector team, building enterprise-grade AI agents for government institutions—handling discovery, roadmap, and shipment of conversational AI solutions that meet strict government security and accessibility standards.
IT Infrastructure Engineer
Build and secure Sierra’s internal IT infrastructure, migrating identity to Okta, automating onboarding/offboarding, and deploying DLP and compliance workflows using Python, Bash, and Terraform.
IT Support Specialist
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Enterprise Sales Leader, Consumer Business Services
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Enterprise Sales Engineer, Consumer Business Services
You’ll demo and architect Sierra’s AI platform for enterprise clients, scoping use cases and translating business needs into technical solutions to drive customer adoption.
Enterprise Sales Leader
About us At Sierra, we’re building a platform to enable every company in the world to build better, more human customer experiences with AI. We partner with industry leaders such SoftBank, Uber, Rivian, CLEAR, and…
Forward Deployed Infrastructure Engineer (Spanish speaking)
Deploy and manage Sierra’s AI platform in enterprise cloud environments, designing secure, scalable infrastructure and collaborating with customers and cross-functional teams.
Engineering Manager, Agent
Lead a team building production-grade AI agents that power customer experiences across industries like finance and healthcare, ensuring reliability and scalability.
University Recruiter
About us Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they…
Enterprise Sales Engineer (Spanish speaking)
Sell and demo Sierra’s AI customer-experience platform to enterprise clients, scoping use cases and leading technical reviews in fluent Spanish and English.