SITA Switzerland Sarl
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Gestionnaire mondial du centre de services/Manager Service Desk
New RemoteNorth America
Canada
Montreal TownManager who owns the design, performance, governance and continuous improvement of SITA's globally integrated, 24/7 Service Desk — accountable for incident/major-incident management, SLAs and customer outcomes, while driving ServiceNow (greenfield), CMDB maturity and AI/automation adoption. Hybrid role based in Montreal.
AI Ai Enablement Automation CMDB Data Quality +4 skills