Senior Service Design Lead at Southwark Council in London, leading service design across high-profile local-government transformation programmes. Day to day they use service design, insight and innovation to redesign complex council services and improve outcomes for residents.
Service Design Lead at Southwark Council, one of London's largest local authorities. Day to day, you'd use user-centred design to turn insight into practical service improvements, reshaping services and resident experiences across major transformation programmes.
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