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Help Desk Supervisor
NewBe an early applicant North AmericaFull-time
United States
Supervises a Help Desk shift at Stony Brook Medicine: managing staff scheduling and training, monitoring IT Service Management tickets, and ensuring timely resolution/escalation of issues affecting PCs, printers, patient care carts, and clinical systems like Oracle Cerner, Rhapsody, and OpenScape to keep patient care systems available.
Help Desk ITIL Oracle Service Desk Statistics
71K – 87K $