Supernovacompanies

Supernovacompanies

16 hours ago

Business Analyst

Customer service representative (posted under a Business Analyst title) acting as first point of contact: handling customer inquiries, complaints, and product issues via phone, email, and chat, logging interactions in a CRM (e.g., Zendesk, Salesforce), troubleshooting, and collaborating with internal teams to improve the customer experience.