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Managers in this role get to: Impact the Bottom Line: Drive the performance of a team of Consultants, meeting and exceeding all KPI targets. Strengthen Relationships: Manage attrition, shrinkage, and other critical…
Consultants in this role get to: Be the point of contact: Develop outstanding customer service skills. Sit in on multiple simultaneous live chat sessions to provide exceptional customer service. Answer inbound Calls.…
Sutherland is seeking a reliable and detail-oriented person to join us as Customer Service Consultant (Chat). We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and…
Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend…
Tier 1 Technical Support Consultant in this role get to: Exceed client and company expectations: By answering inbound calls to provide outstanding technical support. In the role of an Entry Level Technical Support…
Technical Support Consultants in this role get to: Develop skills for life: how to solve problems, how to adapt to change, and how to tough it out in the face of adversity. Work with people who will become your second…
Managers in this role get to: Influence the Lives of Others: Develop, train, and manage team members Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs,…