Sycurio

About

Sycurio is a global provider of secure, seamless payment solutions that help enterprises enhance customer experience while simplifying regulatory compliance and payment security. Founded in 2009 as Semafone, the company pioneered PCI DSS compliant telephone payment security using DTMF masking technology and has evolved into a leading provider of omnichannel payment solutions. Sycurio's patented technologies enable customers to securely pay via phone keypad, speech, or digital links, bypassing enterprise systems to reduce compliance costs and fraud risk. The company supports organizations in over 26 countries across five continents, serving diverse industries including healthcare, banking, insurance, travel, retail, government, and telecommunications. Their solutions span voice, digital, and IVR channels, integrating seamlessly with leading CCaaS platforms like Genesys, NICE, Five9, Talkdesk, Avaya, Amazon Connect, and Salesforce. With a focus on protecting sensitive payment data through tokenization and end-to-end encryption, Sycurio helps businesses reduce PCI scope, improve first contact resolution rates, and deliver exceptional customer experiences across every channel.