Hands-on IT Helpdesk engineer in the Kyiv office: first point of contact for hardware, software, network and account issues; sets up macOS/Windows laptops with MDM, handles onboarding/offboarding and inventory via Jira Service Management, with exposure to Okta, Jamf, Intune, GCP, CrowdStrike and Cloudflare and a path toward a full sysadmin role.
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