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Taroko Software

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2 jobs
Taroko Software
5 views last month

Business Analyst

Open 33d HybridAPAC
Taiwan

A business analyst in Taipei who extracts, analyzes, and visualizes data for the management team using SQL/BigQuery, Google Analytics, and product analytics tools like PostHog/Heap. Day to day: KPI reporting, statistical and A/B test analysis, forecasting and ROI models, and ad hoc analyses to support key decisions.

Analytics BigQuery Data Engineering Data Visualization Google Analytics +6 skills
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Taroko Software
5 views 2 months ago

Customer Support Team Lead(Freelance)

Open 45d RemoteContractLead

Key Responsibilities Team Leadership & Performance Lead a high-volume Customer Support team, driving performance against SLAs, quality, productivity, response time, resolution time, and backlog targets. Coach,…

AI Automation CRM Freshdesk LLM +4 skills
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