TicTas Technologies Limited
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WE’RE HIRING Help Desk Specialist (Travelport/GDS Support) HK$19K/month + Bonus
On-siteAPAC
Hong Kong SAR China
Central, Central and Western DistrictHelp desk specialist at a travel services company: resolves customer incidents via MyTravelport/Infinity, assists clients with fare shopping, booking and ticketing inquiries over WhatsApp/WeChat, maintains product/policy databases, runs briefings and training, and ensures SLA compliance. Core stack: Travelport/GDS, airline CRS, MS Office/Excel.
Customer Onboarding Help Desk Root Cause Analysis
19K – 20K HKD / mo