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합류하게 될 팀에 대해 알려드려요 토스증권의 Customer Protection Manager (소비자보호매니저) 는 Customer Protection Team (소비자보호팀)에 속해 있어요. 토스증권의 소비자보호팀은 소비자를 보호하기 위한 다양한 활동을 통하여 토스증권의 혁신적인 상품과 서비스가 금융소비자보호법령 하에서 만들어지고 판매될 수 있게 하는 팀이에요. 소비자보호팀은 제품의…
합류하게 될 팀에 대해 알려드려요 토스씨엑스의 CX Planning Team에 속해있으며, 계열사별 각 계열사·도메인의 CX 운영을 계획 기반으로 선제 대응하는 팀이에요. 서비스 운영지표(SLA, CSAT 등)를 분석하고, 문제 구조화 → 실행 설계 → 성과 측정의 사이클을 주도해요. 주요 상담 데이터를 적재·분석해 각 계열사의 안정적인 상담 운영을 지원하고, 고객사 만족과 지속적인 동반…
Builds and maintains the data pipelines and analytics infrastructure for Toss’s offline payments business, using Snowflake, dbt, Airflow, and SQL to create a single source of truth for product teams.
Build and maintain Toss Income’s data marts and semantic layer using dbt and Snowflake, ensuring consistent metrics and high-quality data for analytics and AI agents.
Designs and builds enterprise-wide feature pipelines (ML inputs, search indexes, APIs) for Toss, ensuring data lineage, quality, and lifecycle management while standardizing feature metadata and governance processes.
Builds and operates financial-data products for Toss Core, designing scalable DW models and BI strategies to unify revenue, cost, asset, and liability data across the org.
Designs and maintains data models for Toss’s commerce, ads, payments, growth, and business domains, ensuring reliable, standardized data for analytics and product development using SQL, Python, and Hadoop.
Build and maintain scalable data pipelines and infrastructure to support Toss’s fintech products and analytics needs.
Designs and operates scalable data pipelines (ingestion, streaming, batch) for real-time user behavior analytics, enabling targeting, recommendations, and performance tracking in a fintech platform. Core techs: Spark, Kafka, Flink, Airflow, and distributed storage (HBase, Cassandra).
Build and optimize real-time data pipelines for Toss Securities, using Kafka, Flink, and OLAP systems to process high-volume financial transactions instantly.
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Leads end-to-end AI/ML product development at a fintech bank, defining user-facing features, collaborating with data scientists and engineers, and driving business impact through experiments and metrics.
Leads UX strategy for Toss Securities, defining core investment-product problems and driving user-centric design across the team to scale trust and experience alongside business growth.
Leads hardware quality for Toss’s payment terminals, defining tests, auditing global manufacturing partners, and driving root-cause fixes to hit yield and reliability targets.
Develops and optimizes Android-based payment terminal software, collaborating with hardware/firmware teams to resolve system-level issues (framework, HAL, native layers) and ensure real-world device stability from development to post-production.
Designs and executes QA tests for Android-based payment terminals, focusing on hardware-software integration, test automation, and field issue analysis to ensure release quality and improve testing processes.
Build and maintain Kubernetes-based cloud-native infrastructure at a leading Korean fintech company, automating deployments and improving developer experience.
Build and refine CI/CD pipelines and Kubernetes-based infrastructure for Toss Securities, focusing on developer experience and robust monitoring to enable rapid, safe deployments.
Build and maintain Kubernetes-based cloud-native platforms to enable fast, safe deployments and resilient operations for Toss’s offline payment ecosystem.
Build and maintain cloud-native infrastructure on AWS EKS to enable fast, secure deployments for insurance products using Kubernetes, Terraform, and observability tools.
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