Tier 3 service desk engineer at an Arizona MSP acting as the escalation point for managed service clients: resolving complex hardware/software issues, leading client onboarding and IT projects, documenting processes, and mentoring Tier I/II technicians. Stack includes HaloPSA, Hudu, Intune/Immybot, Meraki, Microsoft 365, and Rhombus/Avigilon.
Sign in to see your match