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Build and lead AI/ML systems on Google Cloud, including LLM apps with Gemini, scalable pipelines with Databricks, and DevOps practices for UPS logistics tech.
Lead a Site Reliability Engineering team at UPS, defining reliability standards, automating operations, and mentoring engineers to ensure high availability of critical logistics systems.
Senior developer building Salesforce Service Cloud and AI-powered agent-assist tools to automate customer service workflows and boost agent productivity.
Develops and maintains Java-based production systems for UPS, focusing on automation, monitoring, and incident response to ensure reliability of logistics applications.
Designs and builds data-driven applications for logistics systems using GCP cloud and SQL, handling full lifecycle development and maintenance.
Supervises outbound parcel processing, sorting, loading, and dispatch operations at a logistics facility, managing staff and ensuring timely departures.
Builds and refines responsive, high-performance UIs in JavaScript/TypeScript with React/Angular/Vue, collaborating with backend teams to integrate APIs and improve UX.
Processes US and Canadian payments, applies cash to accounts receivable, and ensures compliance with finance procedures.
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