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The Applications Architect at UPS will lead Salesforce strategy and solution architecture, focusing on Service Cloud implementation, business process automation, and system integrations. The role involves overseeing the project lifecycle and aligning technical capabilities with enterprise business needs.
Senior Product Manager delivering AI governance platform capabilities on IBM watsonx.governance at UPS, building workflow automation across the AI lifecycle from intake through retirement in a hybrid Louisville role.
The Lead Product Manager for AI Governance at UPS shapes the strategy, roadmap, and platform vision for AI governance, GenAI, and automation across the enterprise. They define governance workflows, risk frameworks, and tooling (e.g., IBM watsonx.governance) to scale oversight of AI lifecycle stages while aligning with legal, security, and business priorities.
DevOps Platform & Cloud Operations Engineer focusing on building CI/CD pipelines (Azure DevOps, Jenkins), automating cloud operations (Azure, GCP), implementing IaC (Terraform), and supporting DevSecOps best practices.
Senior developer building Salesforce Service Cloud and AI-powered agent-assist tools to automate customer service workflows and boost agent productivity.
Leads CRM projects for UPS, coordinating Salesforce-based initiatives with business and IT teams to deliver on-time, on-budget enhancements that align with sales and marketing strategies.
Develop and execute test plans for mainframe applications using COBOL, JCL, DB2, and CICS, including functional, regression, and integration testing.
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