westwing
Westwing Group SE is Europe's leading e-commerce platform for home and living products, founded in 2011, aiming to inspire beautiful living.
Company facts
- Founded
- 2011
- Employees
- 1,513
- Headquarters
- Germany
- CEO
- Andreas Hoerning
About
Westwing Group SE is Europe’s leading e-commerce platform focused on beautifully designed home and living products. Founded in 2011 by Delia Lachance (née Fischer) and a team of co-founders, Westwing originated from a passion for interior design and the desire to make home products accessible and enjoyable for all. The company has swiftly evolved to become a one-stop destination for design lovers, present in 12 countries and achieving significant sales growth, with revenues reported at EUR 429 million in 2023. The brand's mission is to excite people to create homes that unlock the full beauty of life. Through innovative marketing strategies and curated shopping experiences, Westwing aims to inspire customers each day, blending content with commerce. Their business model includes launching daily retail campaigns featuring carefully selected themes that reflect the latest trends in home decor. Westwing serves a loyal customer base, with approximately 80% of orders coming from repeat customers, illustrating their brand's deep connection with their audience.
Open positions
Customer Care Back Office Advisor (m/f/d)
As a Customer Care Back Office Advisor , you are part of the team that supports the everyday customer experience at Westwing. You will work behind the scenes to support customer inquiries, resolve issues, and make sure…
Customer Care Front Office Specialist (m/f/d)
As a Customer Care Front Office Specialist , you are part of the team that creates the everyday customer experience at Westwing. You will support our customers throughout their journey, resolving issues and ensuring…
Senior Customer Care Country Manager (m/f/d)
As a Senior Customer Care Country Manager , you will take ownership of leading and developing a team dedicated to delivering a premium service experience for our DACH customers. As our most important market, DACH plays…