WNS

4 months ago

Desktop Support Engineer

The purpose of the Snr Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair, preventative…

ITIL VoIP

5 months ago

Customer Service Advisor - Remote

Open 124d RemoteUK

United Kingdom

Potential Varied Hours Available: Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30 Weekday mornings: 07:00 – 09:00 Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available. Sunday - 08:00 - 22:00 - Between 6-12 Hour…

Customer Service Agent with Czech

Open 125d Europe

Poland

Act as a single point of entry for all cases (both emails and calls) in Czech, Polish & English related to: -Credit and Underwriting activities, that include customer service support for providing credit line amounts,…

Iloilo Support Roles - Training / Workforce / Operations / HR (Executive, Team Leader and/or Manager)

Open 125d APACLead

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…

Libis Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)

Open 125d APACLead

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…

Retention Specialist - Alabang

Open 125d APAC

CRM HubSpot SaaS Salesforce

Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.…

Support Roles – Training / WFM / Quality

Open 125d APAC

* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedback to subordinates. * Performs administrative tasks for Operational…

7 months ago

Alabang Support Roles - Training / Workforce / Operations (Executive, Team Leader and/or Manager)

Open 125d APACLead

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…

7 months ago

Healthcare Support Roles - Operations Supervisor / Manager (PHRN / USRN)

Open 125d APAC

Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…

8 months ago

1st Line Audit Support (Agent) – South Africa

To conduct audits on a daily basis and assigned workflows in order to meet defined KPIs (productivity and accuracy) Key Responsibilities: Conducting manual audit, validate questionable entries & edit transaction log.…

8 months ago

Customer Service Agent - Airline Campaign

Key Responsibility Areas:• The CSA process phone transactions in Airline contact centers. • To provide customer service through issue resolution, request process and provide excellent customer service to general and…

9 months ago

Underwriting Support with German

Open 125d Europe

Poland

Your responsibilities Preparation of new business documents/extension of agreements (e.g. policies, renewals, invoices, lists of open items, etc.). Preparation of data and reports in accordance with the instructions of…

10 months ago

Contact Center Advisor : Operations

Receive incoming calls from international customers Ability to interact and thrive in a fast-paced environment dealing with a high volume of calls and stressful situations Deliver appropriate sense of urgency when…

Customer Service Agent

· Identify and understand customer needs to consistently provide a high quality service. · Follow clear instructions and guidelines to investigate, resolve and process high volume customer enquiries in a timely and…

CUSTOMER SERVICE AGENT : DUTCH SPEAKING

Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…

CUSTOMER SERVICE AGENT : ARABIC SPEAKING

Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…

CUSTOMER SERVICE AGENT : GERMAN SPEAKING

Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…

3 years ago

Call Center Agent - Travel - Century City, South Africa

Main purpose The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating…

Customer Retention

3 years ago

Call Center Agent - Inbound - Durban - Grid Eye, South Africa