WNS
Open positions
Group Manager - Process Training
This role ensures new hires and existing staff are equipped with the knowledge, skills, and compliance standards required to deliver superior customer service and operational accuracy. The Group Manager - Training…
Night Shift HRBP
An exciting opportunity for a Night Shift HRBP has become available within our human resources team. We are looking for a professional and influential team player, who can add significant value to the HR function of…
Senior Group Manager - WFM
The WFM Senior Group Manager is responsible for leading workforce planning services across a portfolio of accounts, ensuring solutions align with client requirements, operational objectives, contractual commitments,…
Senior Group Manager - Operati
The main purpose of this position as part of the senior management is to lead a team with specialist function. You are customer & client facing & strive to deliver excellent customer experience. You are accountable for…
General Manager - WFM
Role Purpose - The General Manager – Workforce Management is responsible for leading end-to-end WFM strategy across forecasting, capacity planning, scheduling, real-time management, and performance optimization. The…
Call Centre Operations Manager: Travel (Sabre) (Night Shift)
We are looking for a professional, high performance individual, with exceptional leadership and client liaison skills , to be responsible for managing and leading a team of Team Leaders to achieve performance targets,…
Assistant Manager - Operations - Business Collections - South Africa
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through,…
Assistant Manager - Operations - UKH - South Africa
**This is an example for reference, kindly edit basis role requirement** We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior…
Assistant Manager - Operations
We are looking for professional, high performance individuals, with sound leadership and problem solving skills, to lead a team of Senior Associates to create a customer centric and high performance culture through,…