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Key Responsibilities: Respond to Supplier Onboarding tickets (“Contact Us”) and support interactions captured in Pega. Provide navigation and process support across Ariba SLP and Relish. Guide suppliers through…
Provide a reliable and trustworthy customer service Identify and understand customer needs to consistently provide a high quality service. Follow clear instructions and guidelines to investigate, resolve and process…
Working Hours : We offer a variety of shift patterns to suit different availability: Weekday Evenings: 17:00 - 22:00 or 17:30 - 22:30 Weekday Mornings: 07:00 - 09:00 Saturday: 08:00 - 22:00 (6-12 hour shifts available)…
The purpose of the Snr Program Analyst role is to reactively and proactively support and maintain the IT Desktop Services & infrastructure through effective incident management, fault diagnosis, repair,…
The purpose of the Deputy/assistant IT Manager role is to assist the IT management team in maintaining, implementing, and improving IT system compliance, ownership of day-to-day IT support and processes adherence…
• Manages Travel operations to achieve KPI, SLA, and quality targets. • Leads, coaches, and develops Travel teams. • Oversees GDS operations and provides SME support. • Ensures compliance with client and company…
· Manage daily operations to ensure customer satisfaction and meet client goals and requirements. · Act as ticketing SME to assist team or intervene as needed · Handling a team of L2 – Complex itinerary trained…
Act as a single point of entry for all cases (both emails and calls) related to: Customer service support for providing credit line amounts, requests for an increase, and status Launch activities that include customer…
Act as a single point of entry for all cases (both emails and calls) in Czech, Polish & English related to: -Credit and Underwriting activities, that include customer service support for providing credit line…
Must have good problem solving, decision making & analytical skills. Manages team performance. Provide effective coaching and constructive feedback to subordinates. Performs administrative tasks for Operational…
Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer…
* Must have good problem solving, decision making & analytical skills. * Manages team performance. * Provide effective coaching and constructive feedback to subordinates. * Performs administrative tasks for…
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