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XnR Solutions

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2 jobs
XnR Solutions
10 hours ago

Consultant, Conversational Design

NewBe an early applicant RemoteNorth America
United States

Remote conversational design consultant who designs contact-center experiences across voice, chat, SMS, and email, leading the design workstream in customer-experience transformation projects. Day to day: client workshops, persona and dialogue design, and stakeholder deliverables using Amazon Lex, Connect, and Salesforce Einstein/Agentforce.

Agentic AI AI Automation Cloud CRM +5 skills
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XnR Solutions
15 hours ago

AWS Connect Solution Architect

NewBe an early applicant RemoteNorth America
United States

Solution Architect who designs, delivers, and optimizes AWS-based contact center solutions for enterprise clients, working hands-on with Amazon Connect, Lambda, Lex, CloudFormation, and Salesforce Service Cloud Voice. Remote role (Colombia) focused on customer-facing architecture, delivery leadership, and mentoring technical teams.

Agile AI API AWS CI/CD +16 skills
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