Zeal Group
Multi-unit franchisee of Golden Corral buffet and grill restaurants.
Company facts
- Founded
- 2011
- Employees
- 2,500
- Headquarters
- United States
- Type
- Private
- Funding
- Funding Round · 2011
Open positions
MY - CS - Customer Service & Operations Support Specialist
• Provide professional and timely customer support through live chat, phone, email, ticketing systems and other designated channels. 通过在线聊天、电话、邮件、工单系统及其他指定渠道，为客户提供专业、及时的服务。 • Accurately identify customer needs,…
MY - CS - Customer Service Trainer
About Zeal Group Zeal Group is an award-winning FinTech company established in 2017, providing a wide range of financial products and services. Today, we have grown to a global team of over 500 employees . Key…
AI Client Experience Manager
About Zeal Zeal Group is a global financial services organisation operating across FX, CFD, commodities, and multi-asset trading. The business is focused on delivering strong client experience, service quality, and…
MY - CS - AI Engineer (Team Lead)
Job Responsibilities Responsible for the development, maintenance, and continuous optimization of AI Customer Service Chatbots, including improving bot response quality, reducing escalation-to-human rates, and…
MY - CS - Data Analyst
Key Responsibilities 1. Customer Service Performance Monitoring (KPI) Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rate Develop and maintain dashboards and…
MY - Customer Service Associate (Mandarin Speaker)
Role: Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately, they are here to fill in the gaps/ frictions within our product. Our product…
CS - Customer Service Associate (MENA Region) - Arabic Speaker | based in MY
Customer Service Associate (Arabic Speaker) based in Kuala Lumpur, Malaysia to handle DUBAI Clients and Customers. About Zeal Group Zeal Group is an award-winning FinTech organisation offering a variety of products.…