008 - Performance Measurement Analyst
About the role
The Performance Measures Analyst supports the Branch Management Team with operational processes required for the Branch’s overall effectiveness and efficiency for ongoing operational performance in accordance with MNO’s strategic goals. This position will provide support to branches and regions responsible for the management of the budgets to ensure the contract objectives are met as it relates to performance measurements, quality control and reporting. The Performance Measures Analyst will monitor program financials, program administrative data, and reporting consistent with the funder expectations and MNO standards. This position will work directly with the Branch Director and management team to identify and mitigate performance risk, identify service and spending trends, and create plans to adapt, as necessary, to protect the interest of the MNO and its programs and best utilize its funding. In addition, this position is accountable for the management of key stakeholder files and invoices.
What you will be doing
Support the definition and oversight of performance measures and/or accountability frameworks to ensure the funding directives are met in accordance with funding agreements and MNO standards.
Contribute to project planning, budgeting and forecasting in compliance with funding contracts, and overall Branch operational plans.
Analyze key funding activities and interpret the program data and financial spending to identify trends and make recommendations for future services, programs, and systems improvements.
Generate comprehensive reports using program qualitative and quantitative data for both internals and external use.
Complete program evaluation with the support of the Management and provide recommendations for improvement and/or insights to optimize performance.
Participate in the development and implementation of operational policies and procedures.
Maintain accurate records, including financial, contracts deliverables, reporting, and adhere to funding deadlines.
Provide operational support such as liaising with stakeholders, setting up service agreements, tracking timelines, etc.
Maintain project contracts and financials, ensuring complete and proper backup/audit documentation.
Analyse, manage and assist in the coordination and delivery complex multifaceted special projects or events within the Branch.
Assist with managing/monitoring special project budget(s) including the creation and maintenance of financial spreadsheets.
Assist with the creation and implementation of onboarding materials for new hires.
Provide support to the Director and Program Managers as needed.
Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)
Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
Performs other job/branch-related duties as required.
Qualifications
University Degree or certification in a related field or equivalent combination of education and experience. A post-secondary degree, certification or courses in business, accounting or statistics.
3 to 5 years of experience in monitoring, tracking, and reporting on financial performance measures.
Extensive knowledge of budget creation, analysis, and forecasting.
General knowledge of fund accounting.
Knowledge of performance measures, financial modelling, and data analysis methods.
Demonstrated analytical and evaluative skills to assess compliance and accountability.
Demonstrated analytical, research and problem-solving skills to identify, analyze and recommend solutions to complex or contentious program issues.
Strong skills in Microsoft Suite – particularly Excel.
Strong communication skills – verbal and written.
Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture
A high degree of technology literacy and proficiency in MS Office applications and standard office equipment
Advanced communication skills, both written and verbal
Superior organization skills and time/priority management, managing others, including the design and implementation of project work plans
Elevated levels of problem-solving and analytical skills
Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services or the Branch mandate
Asset
Previous 5-7 years or more experience in a similar/comparable role.