1 Year Call Centre Customer Service Officer | East | Up to $2800 #NKA
Location: Greenwich / Ubi
Duration: 1 year
Salary: $2600 - $2800
Working Hours: 5 days work week - shift work including weekends
Job Responsibilities:
- Act as the first point of contact for the customers
- Supporting Client’s calls using the following site
- Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
- Provide satisfactory explanations to customers and take remedial action where necessary
- To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
- Ad-hoc duties that related to contact centre projects.
Job Requirements:
- Minimum O Level / Higher Nitec with customer service experience
Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd