1 Year Call Centre Customer Service Officer | East | Up to $2800 #NKA

Location: Greenwich / Ubi

Duration: 1 year

Salary: $2600 - $2800

Working Hours: 5 days work week - shift work including weekends

Job Responsibilities:

• Act as the first point of contact for the customers
• Supporting Client’s calls using the following site
• Understanding both internal and external customers, anticipating customer needs and giving a high priority to customer satisfaction
• Provide satisfactory explanations to customers and take remedial action where necessary
• To alert superior of recurring service failures so that corrective actions may be taken to avoid future problems
• Ad-hoc duties that related to contact centre projects.

Job Requirements:

• Minimum O Level / Higher Nitec with customer service experience

Ally (Kubota Ayako)
CEI Reg. No. R26161457
EA Lic: 99C4599
Recruit Express Pte Ltd