1 Year Contract: Admin, Order Fulfillment (Bendemeer) #HKH
Summary
Process and prioritize customer orders, coordinate with logistics and warehouse teams, and ensure timely fulfillment for a logistics-focused outsourcing firm.
Primary Responsibilities
1. Order Processing (Primary Function)
- Prepare and prioritize customer orders to ensure a continuous and balanced workflow for the Order Processing team.
- Process customer orders accurately and efficiently in accordance with established procedures and service level agreements (SLAs).
- Verify order information including product availability, pricing, customer details and shipping requirements prior to processing.
- Monitor order queues and coordinate with Logistics to maintain smooth order flow throughout the day.
- Update order status accurately within the Order Management System.
- Identify and resolve routine order discrepancies, escalating complex issues where necessary.
- Coordinate closely with Customer Service, Warehouse and Logistics to ensure timely order fulfilment.
- Support inventory reconciliation and order verification activities where required.
- Identify workflow bottlenecks and recommend process improvements to enhance operational efficiency.
2. Logistics & Warehouse Support (Secondary Function)
- Prepare, pack and organise completed orders for dispatch.
- Coordinate with external delivery providers and act as the point of contact for delivery-related matters.
- Ensure special delivery requests and urgent deliveries are fulfilled accordingly.
- Handle ad-hoc collection and delivery requests, including internal document runs and banking activities where required.
Requirements
- Min N / O / NITEC/ Diploma in any courses
- Min 2 to 3 years of order fulfillment experience
Up to $3.5K (With 1 mth completion bonus)
Medical MNC
Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg
Consultant: Huang Jingsheng Kevyn (R1333338)
Recruit Express Pte Ltd (99C4599)