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1 Year Contract Claims Analyst (Group Insurance / Medical Claims) #BLM

Summary

Review and assess medical and non-medical insurance claims according to policy terms, liaise with policyholders and healthcare providers, process claim settlements, and monitor for fraud or inconsistencies.

Jobs Responsibilities

  • Review and assess local and overseas medical and non medical insurance claims in accordance with policy terms, authority limits and established turnaround times.
  • Review Pre Authorisation and Letter of Guarantee requests; assess eligibility based on policy coverage and applicable medical benchmarks.
  • Liaise with policyholders, healthcare providers, intermediaries and internal teams to obtain information, resolve claim queries and handle disputes.
  • Process claim settlements and payment related activities including refunds, unsuccessful transfers, CPF related cases, receipt cancellations and claim reprocessing.
  • Monitor outstanding receivables and overpayments; coordinate recovery or refunds with claimants, hospitals, insurers and relevant parties.
  • Prepare claims reports and analysis; support UAT, system enhancements and process improvements while identifying and escalating potential fraud or claim inconsistencies.

Application Procedures

Interested candidates, please email your resume to:

Attention: Lynn Mak Ling Ling (CEI No. R1986990)

lynnmak@recruitexpress.com.sg

Recruit Express Pte Ltd (EA No. 99C4599)

We regret that only shortlisted candidates will be notified.

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