10179 - Program Manager, II

Overview of Role/Job Purpose:
The Program Manager II will manage complex cross-functional initiatives in a fast-paced environment at VertexOne.
The Program Manager II will apply knowledge of all Project Management discipline areas (Scope, Risk, Quality, Cost, Communication, Schedule, Stakeholders, Resources and Procurement) to create/maintain or lead the creation of deliverables for project planning, execution, reporting, reviewing, and decision making. They will be responsible for the planning and execution of multiple concurrent initiatives for the VertexOne Deployment Project Management Office (PMO).
This position will lead other teams at VertexOne to execute multiple project objectives, including deliverables, budget performance, and schedule adherence.
The role needs a highly experienced strategic leader and communicator with a positive "can do" attitude and a demonstrated track record of successfully delivering solutions. Individuals need to take responsibility, be organized, and demonstrate a professional approach to their work.
Essential Job Duties:

Identify and plan projects to achieve business objectives and develop project charters
Develop detailed project plans ensuring that all tasks are appropriately scheduled (dependency, dates, resources, effort) and aligned with business objectives
Identify key stakeholders and manage internal and external expectations
Manage resources, communicate responsibilities and ensure accountability to completing deliverables
Collaborate with stakeholders to ensure an effective governance model is defined and implemented to ensure project success
Manage change requests and control scope
Document and manage risks, action items, issues, constraints, assumptions, escalating as appropriate
Work through challenges to problem solve, mitigate risk and ensure successful delivery.
Identify and negotiate with management to allocate sufficient resources and obtain help to successfully execute
Manage communications across cross-functional teams, executives and external stakeholders
Establish and maintain relationships with the client stakeholders
Prepare for and lead Steering Committee meetings
Monitor project progress and provide ongoing project status reporting. Escalate issues in a timely manner
Identify lessons learned and recommend changes to enhance the successful delivery of projects
Champion a standard project management methodology with supporting processes and best practices
Manage multiple projects of varying degrees of complexity concurrently
Coach Project Managers and Project Coordinaors
May lead a small team of Project Managers and Project Coordinators
Up to 25% Travel to client sites

Skills/Qualifications:

Thorough understanding of project management; PMP certification preferred
5+ years (minimum) experience working as a Project/Program Manager in transformational projects
3+ years (minimum) utilities experience and at least 2 full cycle CIS billing system implementations
Highly organized and able to wear multiple hats in an ambiguous, fast-moving environment; a driving force who manages toward clarity and solutions.
Self-starter, able to work independently on own initiative and as part of a team
Successful track record in setting priorities, shaping processes, managing people and implementing technology
Have a strong customer focus
Ability to learn quickly and provide value when placed in unfamiliar settings
Ability to meet deadlines on aggressive schedules
Ability to multi-task and to give and take direction
Excellent communicator of ideas both orally and through documents and other visual aids
Excellent interpersonal skills
Methodical approach to planning and working
MS Office Suite Proficiency (including Microsoft Project and Visio)