1099 IT Break/Fix Hardware Technician
Summary
An independent contractor (1099) field technician performs onsite break/fix work at customer sites around Pearl, MS — repairing desktops, laptops, and workstations, swapping components, doing upgrades and installs, and troubleshooting hardware issues while documenting service calls.
Type: Field Service / Onsite
Schedule: As Needed / Project-Based
- Repair desktop, laptop, and workstation hardware.
- Replace defective components and peripherals.
- Perform equipment swaps, upgrades, and installations.
- Troubleshoot basic hardware connectivity issues.
- Test equipment and confirm proper operation.
- Document work performed, parts used, and equipment information.
- Provide professional customer service at each site.
- Follow all company and customer policies, procedures, and work instructions.
- Experience with IT hardware repair or break/fix support.
- Strong PC and peripheral troubleshooting skills.
- Excellent time management and the ability to complete service calls within required timeframes.
- Strong communication skills are vital, including clear communication with customers, dispatch, and management.
- Must be able to consistently follow policies, procedures, and established processes.
- Ability to work independently and stay organized.
- Reliable transportation and valid driver's license.
- Smartphone with reliable internet access.
- Professional attitude and customer-service skills.
- Ability to travel to customer locations.