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Smartech and Associates

Open 16d

1099 IT Break/Fix Hardware Technician

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Summary

An independent contractor (1099) field technician performs onsite break/fix work at customer sites around Pearl, MS — repairing desktops, laptops, and workstations, swapping components, doing upgrades and installs, and troubleshooting hardware issues while documenting service calls.

1099 IT Break/Fix Hardware Technician
​Position: Independent Contractor (1099)
Type: Field Service / Onsite
Schedule: As Needed / Project-Based

We are seeking experienced IT Break/Fix Hardware Technicians to provide onsite troubleshooting, repair, and replacement of computers and IT equipment at customer locations in the Pearl and surrounding areas.


Responsibilities:
  • ​Repair desktop, laptop, and workstation hardware.
  • Replace defective components and peripherals.
  • Perform equipment swaps, upgrades, and installations.
  • Troubleshoot basic hardware connectivity issues.
  • Test equipment and confirm proper operation.
  • Document work performed, parts used, and equipment information.
  • Provide professional customer service at each site.
  • Follow all company and customer policies, procedures, and work instructions.


Requirements:
  • Experience with IT hardware repair or break/fix support.
  • Strong PC and peripheral troubleshooting skills.
  • Excellent time management and the ability to complete service calls within required timeframes.
  • Strong communication skills are vital, including clear communication with customers, dispatch, and management.
  • Must be able to consistently follow policies, procedures, and established processes.
  • Ability to work independently and stay organized.
  • Reliable transportation and valid driver's license.
  • Smartphone with reliable internet access.
  • Professional attitude and customer-service skills.
  • Ability to travel to customer locations.

Preferred: CompTIA A+ or equivalent hands-on experience; experience with Dell, HP, Lenovo, or other business-class hardware.


Contractor: This is a 1099 independent contractor position. Technicians provide their own transportation and standard IT tools and are responsible for their own taxes and applicable business requirements.
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