1111 Youth Worker (Student Management)/Khatib MRT
Description
Name of Authority: Chung Cheng High School (Yishun)
Contract Period: 1 January to 29 October 2027.
Personnel to be deployed at the following hours:
• Monday to Thursday, 8:30am to 5:30pm with a one-hour lunch break. Friday, 8:30am to 1:00pm without lunch.
• Hours to confirm with the school: the tender also states 7 hours per day Monday to Thursday and 32.5 hours per week. The listed shifts total 36.5 hours per week after lunch.
• Weekends, gazetted public holidays and protected time during school holidays are off.
Requirements:
• A diploma or degree in Social Work, Psychology, Youth Work or a related social science is preferred. Relevant certification in stress or anger management, suicide prevention or grief counselling is also preferred.
• The tender specifies at least three years working with youths aged 12 to 18 in a school, residential home or community centre. It describes this experience as both required and highly preferred. The school should confirm whether the minimum is mandatory.
• Ability to respond calmly to distress, build rapport with students, maintain professional boundaries and persist with longer-term support.
• Patience, compassion, teamwork and openness to new approaches. Familiarity with Microsoft Word, PowerPoint, Excel, Teams and Outlook.
Job Scopes:
The Services required are set out as follows:
1. Manage cases involving absenteeism, persistent behavioural concerns or disengagement. Mentor students through regular check-ins and undertake home visits where appropriate and approved.
2. Respond to distress and conflict, de-escalate incidents and refer students for specialist support. Use restorative conversations and help students returning from suspension or prolonged absence readjust to school.
3. Supervise detention, Reflection Time and in-school suspension. Patrol the school and designated nearby areas, respond to staff requests and follow up on misconduct.
4. Assist with preliminary fact-finding, document student statements and maintain case records.
5. Design and run small-group activities on emotional regulation, self-esteem, peer relationships and conflict resolution. Support the Student Lounge, after-school activities, learning journeys and life-skills workshops.
6. Coordinate with Year Heads, teachers, counsellors and support teams. Identify early concerns, make referrals and participate in case reviews.
7. Use school-approved systems to record mentoring, incidents, interventions and follow-up. Monitor attendance, behaviour and progress towards goals, submit periodic reports and recommend adjustments.
Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Cynthia Lai | Registration No: R25146301