1124DP - 373WFN | Project Manager/Solutions Architect
Summary
Designs and optimizes monday.com workflows for clients, troubleshooting technical issues, training users, and improving operational efficiency as a trusted advisor.
Workflow Magic specializes in monday.com implementation services, helping businesses optimize workflows and maximize productivity. As a fast-growing company, we’re committed to delivering exceptional results and fostering innovation.
We’re seeking a Solutions Architect to design, build, and enhance client workflows, acting as a trusted adviser and ensuring their success with monday.com.
We’re seeking a Solutions Architect to design, build, and enhance client workflows, acting as a trusted adviser and ensuring their success with monday.com.
Key Responsibilities
- Workflow Design: Build and optimize 5-10 monday.com client workflows weekly, addressing inefficiencies and enhancing processes.
- Client Management: Serve as the main contact, maintaining detailed notes and ensuring client satisfaction.
- Technical Expertise: Research best practices, implement integrations/automations, and troubleshoot technical issues.
- Customer Training: Provide expert guidance on monday.com features via email, video calls, and meetings.
- Process Improvement: Collaborate with clients to refine procedures and achieve operational efficiency.
Qualifications
Required:
- 3+ years in a Project Manager or Solutions Architect role.
- 1+ year of hands-on experience with monday.com.
- Experience in startups, with process development and team building.
- Strong problem-solving, communication, and organizational skills.
Preferred:
- Familiarity with Zapier, Make.com, and professional services.
Why Join Us?
- Growth Opportunities: Be part of a fast-growing company with career advancement potential.
- Innovative Culture: Collaborate with a passionate, results-driven team.
- Impactful Work: Help clients unlock the full potential of monday.com.