(11B0) Sales Order Fulfillment/Sales Coordinator 業務訂單管理師

Key Responsibilities
•Order Management: Processing customer orders via ERP systems (e.g., SAP, Oracle), handling order entry, tracking, and invoicing.
•Logistics Coordination: Scheduling shipments, coordinating with freight forwarders, and tracking deliveries to meet deadlines.
•Inventory Control: Maintaining inventory accuracy, tracking backorders, and communicating with purchasing teams on inventory levels.
•Customer & Internal Communication: Serving as the main contact for order status inquiries and resolving issues related to returns, defects, or shipping delays.
•Documentation & Reporting: Generating reports on daily order metrics, shipping, and inventory status.

Required Skills and Qualifications
•Proficiency in Systems: Experience with Microsoft Office (especially Excel) and ERP/Warehouse Management Systems (WMS).
•Logistics Knowledge: Understanding of shipping methods, warehousing procedures, and supply chain logistics.
•Communication & Organization: Strong verbal/written communication skills for cross-departmental coordination.
•Problem-Solving: High attention to detail, accuracy, and the ability to work under pressure.
•Education/Experience: Typically, a high school diploma or equivalent, with many employers preferring 1-3+ years of experience in logistics or fulfillment.