12 Months Business Analyst (Digital Team), Raffles Place
Summary
Business Analyst in the digital team at a Singapore-based company, responsible for UAT, SOP creation, and stakeholder alignment for product launches and distribution systems.
Responsibilities:
- Prepare relevant documents that includes UAT results, SOP and User Guide.
- SME for Channel Distribution Access (CDA)
- Principal Tester for Product Launches
- To conduct UAT and execution of test plans, including managing of testers (if any)
- To initiate project planning with stakeholders in developing business requirements.
- To conduct business requirements and walk through sessions with stakeholders to ensure the business requirements and expectations are aligned.
- To participate in committees & task force in developing Tied Distribution business requirements.
- Follow up with technology team on reported issues to ensure issues are closed within timelines
- Prepare monthly reports and presentations, and coordinate with project managers on timely submission of deliverables
- To conduct Train The Trainer (TTT) sessions to relevant stakeholders
- Perform other responsibilities and duties periodically assigned.
Requirements:
- Diploma in Business / Computer Science / Technology or related discipline.
- Minimum 4 years of experience, preferably in similar role
- Keen acumen in understanding key business drivers
- Analytical and creative in problem solving
- Good communication and interpersonal skills in engaging key stakeholders
- Experience in insurance industry will be an added advantage.