12 Months Insurance Admin Officer $2,800-$3,500 #BYR

Summary

Handles insurance policy renewals, billing, and client communications in Singapore, processing documents and tracking payments with admin support duties.

Key Responsibilities

  • Manage email enquiries from HR and insurance brokers relating to policy renewals, billing, and sales administration.
  • Process manual policy renewals, including preparing documentation, downloading and verifying system documents, and completing approval processes.
  • Issue policy documents such as Certificates of Insurance (COI), policy contracts, endorsements, and billing documents upon request.
  • Monitor outstanding premium payments and follow up with clients until resolution.
  • Maintain and update renewal and credit control trackers to ensure accurate records.
  • Raise and track ServiceNow tickets for EBConnect issues, escalating complex matters to the Account Manager when required.
  • Provide general sales administration support and assist with ad hoc administrative duties as assigned.

Job Requirements

  • Admin Experience required (Insurance experience preferred)
  • $2,800-$3,500

Interested applicants please email your resume to ivytham@recruitexpress.com.sg

Ivy Tham Yi Ru (R1104692)

Recruit Express Pte Ltd (EA Number: 99C4599)