About you

You’re an all-around good human being. Life is short, and you want to be around people you like. You’re kind, honest, and trustworthy. You want to work every day with positive, direct people who make you and your day better. No big egos allowed.

You value autonomy. You do your best when you’re given lots of responsibility and independence. You thrive in ambiguity and enjoy making decisions. Lots of them. When you run into problems, you have the resourcefulness to solve it on your own, and the self-awareness to know when you need help. You’re comfortable working remotely.

You care deeply about doing great work. You’ll do whatever it takes to get things done. But you don’t just settle at that. You’re always looking for ways to break your own records the next time around. Your teammates know they can always count on you, just like you can count on them.

You eat feedback for breakfast. You’re always looking for ways to improve (yourself, the process, the product, you name it), so you give and take feedback with equal grace.

You’ve got a sense of humor. Because have you seen what we make? You’re an emoji connoisseur and appreciate the art of well-timed GIFs. You want to work somewhere where a sentence like this is 100% relevant: “There’s 3 dinos on this one but I think it’s OK because one is riding a turtle.”

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The role

You love process and strive to make it better: Amazing products need help on their journey into a new home. You thrive on helping make that happen. You understand that at times the road can be a little bumpy and you need to put on your construction hat to not only solve a problem, but create the foundation for a smoother road ahead.

Collaborate and Communicate: You collaborate with internal and external resources to help secure an opportunity, deliver on a commitment or solve a challenge. You know that working as a team generates the best results.

Devil is in the Details: You know what needs to get done and you do it. You measure twice and cut once. You confidently move forward when a task or project is complete because you know the I’s are dotted and T’s are crossed.

You Raise your Hand: You’re an active participant whether on a call, project or meeting. You’re not afraid to ask a question or make a suggestion.

A Junior Detective: You’re inquisitive at heart. You love finding a better way to do things. You know that constant improvement is the unlock for growth.

Responsibilities

• Complete administrative tasks per retailer, including onboarding and product set up, sending samples, images and copy, and creating and sending buy sheets.

• Efficiently process ongoing purchase orders, adhering to each retailer’s guidelines, and preparing necessary documents and paperwork related to wholesale transactions.

• Communicate effectively with retail partners to confirm order details, resolve any discrepancies, and ensure smooth transactions.

• Ensure meticulous upkeep of tracking documents, file organization, and communication with retailers, monitoring dates for shipments, payments, etc.

• Maintain compliance with retailers by keeping UPCs, packaging, and labeling guidelines up to date, coordinating with the appropriate teams to execute as needed.

• Coordinate with internal teams, including logistics, inventory management, and finance, to ensure seamless order fulfillment and delivery.

• Drive constant improvement. Utilize technology, best practices and insights to help ensure the Wholesale department and The Woobles are operating effectively and efficiently.

• Help create and maintain department SOP’s.

Ideal Candidate

• Previous experience in wholesale and/or sales operations, preferably within the ecommerce or retail industry.

• Previous experience with major retailers like Walmart and Joann a plus, or other retail/wholesale accounts.

• Strong written and verbal communication skills and ability to work collaboratively with a remote team.

• Very comfortable with technology - retailer portals, SPSCommerce, Google Workspace products, and collaboration tools like Airtable, ClickUp, and Slack.

• Adaptability and willingness to learn new processes and technologies as needed.

• Detail-oriented, deadline-driven self-starter able to work with initiative.

• Team player with a positive, feedback-oriented attitude.

• Ability to work in a fast-paced startup environment in a remote capacity, managing multiple projects with tight deadlines and shifting priorities, with minimum supervision.

• Availability from 9am-5pm ET

Interested?

Submit your resume and Loom video