#1738 SAP Solution Manager Configuration
Description
Duration: 6 Months
PrimaryResponsibilities will include but are not limited to the following:
· Perform configuration analysis across SAP SolutionManager Application Life Cycle Management processes and applications. Pleasesee ALM areas listed above.
· Provide functional knowledge for the applicationssupported by 3M’s Quality Services organization and associated ApplicationLifecycle Management processes
· Ability to resolve complex business requirementsvia SAP configured solutions
· Work closely with the Technology teams to developnew functionality and provide functional and technology support on SAPApplication Life Cycle Management processes.
· Accountable for end to end resolution of incidents;track and monitor incidents throughout the lifecycle
· Ability to identify SAP notes and work systemchanges through the Change Management process.
· Work with Business and Technical Analysts to definerequirements and translate them to functional specifications,
· Collaborates as needed with other SAP support teammembers on configuration design questions and analysis
· Facilitates interactions and escalations withappropriate groups (e.g. 3M SAP Solution teams, Global Infrastructure, ServiceManagement, etc.)
· Meet or exceed established SAP Support ServiceLevel Agreement (SLA)
· Update procedures, operation instructions, and anyother documentation impacted by system changes
· Ability to stays current on latest SAP technicaldevelopments within the Application Lifecycle Management space.
Thanks and Regards
Nagarjuna Ch
Sr IT Recruiter
ESOLVIT INC.
11675, Jollyville Road,
Suite #152, Kingstones Building,
Austin, TX - 78759.
Tel:512-686-1885
Fax: 512-628-6256
All your information will be kept confidential according to EEO guidelines.
