1st & 2nd Line IT Support Technician

Salary: £32,000 - 40,000 per year Requirements: We need 2–3 years of experience in an IT Service Desk or Desktop Support environment. We need experience supporting Windows desktop environments. We need experience with Microsoft 365 administration. We need familiarity with ITIL service management practices. We need experience working to SLAs and KPIs. We need strong analytical and problem-solving skills. We need excellent communication skills. We need a customer-focused approach. We need the abi…