1st Assistant Manager - Hay Starters

The 1st Assistant Manager will work directly with the Head Golf Professional to provide top-tier golf experience while assisting with overall managerial responsibility for the Golf Starters operation. Additionally, this person will also be working cooperatively with other departments throughout the organization. In the absence of the Head Professional, the 1st Assistant will act as MOD for the department.

Company Background:

Pebble Beach Company, (“PBC” or “The Company”) headquartered in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. The Company also operates five renowned golf courses: Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and the Tiger Woods designed short course, The Hay.

Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Forbes Five-Star certified since 2014, Pebble Beach Golf Academy & Practice Facility, and a diverse offering of culinary and retail experiences. PBC annually hosts premier events such as the Pebble Beach Concours d’Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship.

Essential Duties & Responsibilities:

Golf Operations Management

• Ensure staff is properly checking in all green fees, golf cars, and other charges necessary, and facilitate accurate accounting and recordkeeping.
• Develop and manage an innovative tournament program, group outings, and leagues that service all customer segments.
• Ensure the proper storage, safety, and cleaning of golf equipment; includes golf cart fleet.
• Accomplish and fulfill established programs for property protection, care, and use of all company assets.
• Development of strategic pace management initiatives with the Head Professional to ensure the pace of play program operates efficiently while maintaining a focus on guest satisfaction.
• Liaison to the retail team assisting in inventory control of hard goods, soft goods, special orders, displays and sales (LASB, SHGC, DMGC).

Golf Administration

• Assist in employee development; recruit, hire, train, motivate, and supervise all hourly department staff; maintain accurate payroll records.
• Ensure evaluations and annual reviews are completed and recorded for all applicable staff.
• Update and maintain golf shop policies, procedures, and job descriptions, and ensure they are adhered to and posted in the proper areas.
• Maintain safety standards and safety equipment within OSHA requirements.
• Attend applicable committee meetings and board, management, and staff meetings, when requested.
• Adhere to, enforce, and implement policies and procedures of the facility.
• Set up regular written communication with supervisor to include facility, programming, staff, and customer updates.

Business & Financial

• Assist Head Professional with the financial and operational performance of the golf shop operations and golf services.
• Assist in the development and preparation of budgets, including forecasting and review of all department revenues and expenses on a daily, weekly, monthly, and annual basis.
• Ensure systems controls are in place to safeguard assets, revenues, and resources.

Other Facility/Departmental Responsibilities

• Work closely with all departments to achieve the goals and objectives of the facility.
• Along with the Head Professional, maintain a working relationship with the Superintendent and provide advice on course playability and tournament set up.
• Be familiar with and interested in the game of golf, including knowledge of the USGA rules of golf and tournament operations.
• Along with Head Professional, lead in the development of other Assistant Golf Professionals within the PGA’s Golf Management Program.
• Comply with all Pebble Beach Company safety and health policies and procedures.
• Perform other duties as directed by Head Professional.

Required Skills

• Minimum 3 years of supervisory experience.
• Completion of PGA Membership certification program.
• Maintain PGA of America membership in good standing in an active classification.
• Act as a role model for all employees by demonstrating the behavior and work ethic expected of all employees.
• Strong organizational, planning, and prioritization skills.
• Service and customer-focused attitude.
• Experienced in written and oral business communications.
• Remain up to date on customer relationship management tactics and strategies.
• Experienced computer user, including Microsoft Word and Excel. Proficient in other applications, e.g., email, internet, and tournament software (Golf Genius Preferred).
• Understanding of retail inventory / merchandising and golf course maintenance practices.
• Maintain and promote a positive professional image within the community.
• Attend conferences, workshops, and trade shows to keep abreast of marketing and business trends.
• Maintain a credible golf game and remain current on teaching innovations.
• Valid California driver's license with less than 2 points.

Why work for Pebble Beach Company:

• Competitive Pay: $84,500/year plus bonus.
• Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health and Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family’s health needs free of cost.
• Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
• We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons.
• Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
• Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
• Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.