1st line Helpdesk Engineer

Location: Brighton Report to: Helpdesk Team Leader Working hours: 37.5 hours Role Overview This role is a technically focused position working in Brighton, with occasional requirements for on-site attendance. You'll provide a first point of contact support service to our clients ensuring that their IT infrastructure and systems remain operational; this involves you proactively identifying, investigating, and resolving technical incidents and problems, and restoring service to clients by managin…