1st Line IT Support Engineer
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Summary
Fully office-based 1st line IT Support Engineer for a property firm in Birmingham city centre. Day to day involves answering user queries, troubleshooting IT issues, logging and managing support tickets with escalation, and setting up/configuring hardware.
1st Line IT Support Engineer role working for a leading property firm in Birmingham city centre. The role is full time and fully office based. Client Details My client is a successful property organisation based in Birmingham city centre looking for a 1st line IT Support Engineer. Description Provide first-line IT support to users, responding to queries and troubleshooting issues. Log and manage support tickets, ensuring timely resolution or escalation where necessary. Set up and configure hard…