1st Line IT Support Engineer

Position We are looking for a customer focused 1st Line IT Support Engineer to join our Managed Services team. You will be the first point of contact for our customers, providing friendly, efficient, and professional technical support while ensuring issues are logged, triaged, and resolved in line with agreed SLAs. This role is ideal for someone starting or building their career in IT, with a clear progression path into 2nd Line. Who we are Mintivo is a Cloud-first Managed IT Service Provider b…