1st Line IT Support

IT Service Desk Analyst (1st Line Support) York | Permanent | Hybrid Working Salary - £29,000 Bonus Benefits We're looking for a customer-focused IT Service Desk Analyst to join a busy IT team in York. Acting as the first point of contact for IT support, you'll provide first-line technical assistance, manage incidents and service requests, and help ensure users receive a professional and efficient service. Key Responsibilities Provide 1st line support via phone, email and ticketing systems. L…