1st Line Support Analyst

Salary: £26,500 - 30,000 per year Requirements: Previous experience in an IT Service Desk or IT Support role. Excellent customer service and communication skills. A proactive approach with strong problem-solving abilities. Confidence supporting users with varying levels of technical knowledge. Excellent attention to detail and organisational skills. Experience with some or all of the following is desirable: Windows 11, Microsoft 365, Active Directory, ITSM tools, Microsoft Outlook, Microsoft Te…