1st Line Support

Belmont Recruitment are currently looking for an IT Support Assistant to join a NHS Trust on an initial 3 month temporary contract. This is a full-time role working 37.5 hours per week, Monday to Friday. Key Responsibilities * Provide 1st line IT support to customers by telephone and other support channels. * Act as the first point of contact for IT incidents, service requests and technical queries. * Log, record, classify and prioritise incidents accurately in line with Service Desk procedures…