1st Line Support Engineer

Salary: £28,000 - 30,000 per year Requirements: Previous experience in a 1st Line / Service Desk role, with MSP experience preferred Strong customer service and communication skills Basic knowledge of Windows 10/11 Basic knowledge of Microsoft 365 Basic knowledge of Active Directory user management Good troubleshooting and problem-solving ability Ability to prioritise workload and work under pressure Ideally, experience working within an MSP environment Knowledge of networking fundamentals such…