1st Line Support Engineer

Experienced 1st line support Engineer required to join rapidly growing Software House. The successful candidate will be responsible for 1st level incident management and troubleshooting, investigating and replicating issues raised by customers, and will have experience within a service desk environment raising tickets and prioritising workload. With ideally a couple of years experience in IT/Software support roles you will be adept at issue resolution , troubleshooting common problems at source…