1st Line Support
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Service Desk Analyst - 1st Line Support | Hybrid | Permanent or Contract Overview We're hiring a Service Desk Analyst to be the first point of contact for IT support, resolving incidents and service requests efficiently while maintaining a high standard of customer service. Details Location: London Salary: Up to £35,000 Rate: £200 - £250 P/D Responsibilities Log, categorise, prioritise and manage incidents via ITSM platform First-line troubleshooting for hardware, software, network and applicat…