1st Line Support

Salary: £25,000 - 28,000 per year Requirements: Around 1 years experience in a 1st Line Support, IT Support, Helpdesk or Service Desk role Hands-on troubleshooting experience with the ability to diagnose and resolve technical issues Good knowledge of Microsoft Windows Desktop operating systems Experience supporting Microsoft Office and Microsoft 365 Understanding of basic networking principles, including TCP/IP and DNS Knowledge of Active Directory, user accounts and permissions Excellent commu…