1st Line Team Leader

As the 1st Line Team Leader, you will manage our 1st Line Helpdesk and report directly to the Network Operations Centre Manager. The ideal candidate will be a dedicated individual with a desire to deliver high-quality service to both internal and external customers alike. The candidate must have a strong technical background, and ideally previous Team Leader / Management experience, so that they can build the respect of a talented team of IT engineers. Your responsibilities as a 1st Line Team L…