1st Shift Security Supervisor
Description
Position Purpose To ensure the security and safety routines and tasks are properly completed in accordance with established standards.
Essential Functions
- Ensure all security personnel functions are being properly completed by the department
- Ensures that all personnel are properly assigned at all times
- Review all reports completed by security officers to ensure accuracy and timely submission
- Maintain a good relationship with all departments in the hotel
- Reports all observed hotel property deficiencies and safety hazards
- Ensures that a thorough and complete investigation and report is made on incidents incurred by guests and associates
- Responsible for guest room surveillance in conjunction with Security Director
- Ensure that all phases of the key control program are maintained and any discrepancies noted are investigated thoroughly and reported to the Security Director
- Ensures all security equipment (walkie-talkies, radios, cameras, etc.) is kept clean and in good working condition
- Monitors all traffic in the lobby area and restaurant, restrooms, garage area, and room service area to control non-guest an/or associate access
- Reports all associates using unauthorized hotel entrance/exits when reporting to or leaving work to the Security Director
- Patrol all areas and be a visible deterrent
Position Requirements
- Previous experience in a security role, preferably in the hospitality industry. Experience in a supervisory role highly desired.
- Knowledge of local laws and ordinances.
- Must have a customer service mentality.
Reporting Relationship
This position reports to the Security Director.
Exemption Status
Non-exempt
Note This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.